Privacy policy

To rent you a kit, we need to know who you are and where to send it: your name, email, phone number, and shipping address. Your card details never touch our systems; Stripe processes the payment and keeps the card.

While the kit is out, the rental records which equipment was in it, the dates, and the data plan. The satellite network itself is operated by Starlink under its own policies.

Your details are used to fulfill the booking: charging the card, shipping the kit, texting you tracking updates, and settling the deposit when it comes home. We email or text about the order you placed. That is the extent of it.

We do not sell your information. If you never want marketing email from us, you will not get any, because we do not send it.

The shipping carrier gets the address on the label and nothing more. Stripe gets the payment. Starlink operates the network the kit connects to. Accounting and legal obligations, like tax rules and fraud disputes, can require sharing with the relevant parties, and we keep those disclosures as narrow as the obligation allows.

The site uses cookies that keep your session and cart working. We also measure which ads lead to bookings. Our first-party cookie (ww_vid) records a visitor identifier and which ad was clicked. Ad network pixels (Google, Meta, Microsoft, Reddit, Spotify, and ChatGPT) may set their own cookies to measure ad performance.

When you book, we send the ad network a scrambled (hashed) email or phone number and the booking value so it can match the click, never anything readable.

A browser Global Privacy Control (GPC) signal turns both the pixels and the conversion sharing off.

You can also ask us to stop anytime by emailing support@rentastarlink.net or calling (303) 946-3311.

Rental records are kept as long as the business needs them for accounting, warranty, and dispute purposes. Ask us to delete what we can, and we will: the parts of your record with a legal retention, like the payment history, stay, and the rest goes.

You can ask what we hold about you, ask for a copy, or ask for deletion, at (303) 946-3311 or support@rentastarlink.net. We answer those requests ourselves, not with a form letter from a processor.